Welcome! We appreciate your comments and will get back to you as soon as possible. Every message we receive is important to us and we want to treat each with the respect it deserves.
In order to answer your questions faster, please review our list of online support and informational tools:
Troubleshooting Guide - If you are having an issue with your Eagle product, please use our quick and easy troubleshooting guide to find answers to common problems. If the troubleshooting guide does not fix your problem, you will be provided information on how to submit an RA request (Repair Authorization).
Self-Service Support - Find the answers you're looking for now! Search or browse for answers on unit specifications, FAQs, sonar, GPS, mapping, software and more. During our peak season, hold times on our phone systems can reach upward of 30 minutes. Our Self-Service Support site has no wait time and is very easy to use!
Product Software Updates - Please make sure that your Eagle product is operating on the latest version of software. Many times, software updates are available to correct problems or add additional features.
Tips and Tutorials - Read about general sonar/fish-finding and GPS/navigation technology, as well as general installation instructions and transducer selection guidance.
If you have any questions or enquiries, please contact our distributor ATL at:
Advance Trident Ltd, 383 New North Road, Kingsland 1021 Auckland, New Zealand. Alternatively, you can contact the direct sales team on +64 9 845 5347 .